Terms & Conditions
1. Acceptance of Terms
By accessing or using the services provided by ResQ (formerly known as J & E Restorations Pro), including but not limited to our website, mobile applications, and restoration services (collectively referred to as the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must not use our Services.
2. Definitions
“ResQ,” “we,” “us,” or “our” refers to ResQ, its subsidiaries, affiliates, officers, employees, agents, and contractors.
“You” or “User” refers to any individual or entity accessing or using our Services.
“Content” refers to all text, images, videos, audio, or other material present on our website or mobile applications.
3. Service Description
ResQ provides disaster restoration services, including but not limited to water damage restoration, fire damage restoration, mold remediation, wind damage restoration and emergency plumbing services. Our Services may also include property inspections, insurance claim assistance, and related consultation.
4. User Obligations
4.1 You agree to provide accurate, current, and complete information when using our Services.
4.2 You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
4.3 You agree not to use our Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks.
5. Intellectual Property Rights
5.1 All Content on our website and mobile applications is the property of ResQ or its content suppliers and is protected by United States and international copyright laws.
5.2 You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content without the prior written consent of ResQ.
6. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Read our Privacy Policy.
7. Payment Terms
7.1 Fees for our Services will be clearly communicated to you before any work commences.
7.2 Payment is due upon completion of services unless otherwise agreed in writing.
7.3 We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
8. Insurance Claims
8.1 While we assist with insurance claims, we do not guarantee coverage or payment from your insurance provider.
8.2 You remain responsible for any charges not covered by your insurance.
9. Warranties and Disclaimers
9.1 We warrant that our Services will be performed in a professional and workmanlike manner, consistent with industry standards.
9.2 EXCEPT AS EXPRESSLY PROVIDED HEREIN, OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RESQ BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.
11. Indemnification
You agree to indemnify, defend, and hold harmless ResQ from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Services.
12. Termination
We reserve the right to terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be instituted in the federal courts of the United States or the courts of the State of Georgia.
14. Changes to Terms
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
15. Severability
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ResQ regarding our Services and supersede all prior agreements and understandings, whether written or oral.
17. Contact Information
If you have any questions about these Terms, please contact us at:
Email: contact@resqint.com
By using our Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.